Community Wide Survey 2021

12/12/2020 | Posted in: News
The City of Weldon Spring will begin conducting a citizen satisfaction survey in early 2021.
The purpose of the survey is to gather feedback on city programs and services. It will be a valuable tool used to measure the progress of Board of Aldermen priorities and help plan for the future. Actively engaging citizens will help identify areas of improvement.

The survey will be administered by ETC Institute. As a national leader in survey research, the ETC Institute has conducted hundreds of customer satisfaction surveys for cities across the country. Approximately 500 Weldon Spring households will be chosen at random to participate in the survey. This quantity of households is needed in order to obtain a sufficient sample that represents the views and perceptions of the entire community. Selected households will have the opportunity to complete the survey by mail, e-mail or phone.

The survey will ask residents about their level of satisfaction and priorities for a wide range of community services including public safety, parks and recreation, code enforcement, public works, communication and customer service. It will take participants approximately 15 minutes to complete a survey. All personnel information will remain confidential.

The survey results will be presented to City Staff and the Board of Aldermen, and then made available to the public.
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